Shipping & Returns
Click & Collect
Collections Monday - Friday between 9am - 6pm
Customers will receive a pick-up confirmation email to notify their order is now ready for collection. Once you have been notified you must collect within 5 days.
Standard Delivery
Haggardstown Garden Centre uses selected couriers to deliver items under 70kg anywhere in Ireland and Northern Ireland from Tuesday-Saturday. Deliveries are dispatched and you should then receive your item within the next 5 to 10 working days. Please take note that Haggardstown Garden Centre does not deliver on weekends or bank holidays.
On delivery of the order to the specified delivery address, you will digitally sign for the order but if we miss you, we'll leave a calling card so you can easily rearrange delivery.
Goods remain property of Haggardstown Garden Centre until signed for.
Barbecues Delivery
(Delivery, Assembly & Removal of Packaging)
Rates:
- Louth: €150
- Dublin, Meath, Monaghan: €200
- Cavan, Carlow, Clare, Galway: €250
- Kildare, Wicklow, Kilkenny, Laois, Longford: €250
- Limerick, Tipperary, Offaly, Westmeath, Wexford: €250
- Leitrim, Mayo, Roscommon, Sligo: €280
- Cork, Kerry, Waterford: €280
Furniture Delivery
Haggardstown Garden Centre delivers furniture or orders over 30kg throughout Dublin City, Dublin County & Kildare. Haggardstown Garden Centre uses select couriers as well as in-house delivery to deliver furniture throughout Ireland and Northern Ireland. These items will be delivered to you unassembled. Once an order is placed, our preferred carrier will be in touch to arrange a suitable delivery date. The earliest that you may receive your item is within 7 working days from the time of your order.
Rates:
- Louth & Dublin: €70 per set
- Kildare, Meath, Monaghan: €90 per set
- Further Counties: €120 per set
Haggardstown Garden Centre Deliveries
Rates:
- Dundalk, Ardee, Lordship: €30
- Drogheda, Cooley: €40
- Dublin and Greater Dublin Area: €60
Returns
Please check the contents of your package on arrival. Should any items be damaged during delivery, it is important that you notify us upon opening the package. Also, please keep all packaging materials from the delivery.
Here at Haggardstown Garden Centre we are passionate about our products and service. If you are unsatisfied for any reason with your purchase we'll be happy to offer you an exchange or refund on any merchandise that is returned in its original condition, with original packaging and delivery receipt within 7 days. Please allow up to 48hours for your return to be processed.
We accept returns in store.
This does not affect your statutory rights.
Furniture Returns
Under the European Directive on Consumer Rights (Directive 2011/83/EU), the European Communities (Protection of Consumers in Respect of Contracts made by means of Distance Communication) Regulations 2001 as amended and the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 you have the right to return any items purchased online provided that:
- It is within 14 days of delivery receipt.
- The goods are in perfect condition and have not been assembled.
- The goods are in their original packaging and fit for resale.
- A pickup and restocking fee of 20% of the items sell value will apply for furniture returns. This will cover the pickup of your furniture and internal administrative costs. Please get in touch with patrick@haggardstowngc.ie to arrange pickup and refund.
- Bespoke furniture pieces that have been customised outside of our standard fabric ranges cannot be exchanged or refunded.
- Please note that for hygiene reasons, mattresses and bed sets cannot be returned unless they are in their original packaging and the seal has not been broken.
This Returns Policy is in accordance with the European Directive on Consumer Rights (Directive 2011/83/EU), the European Communities (Protection of Consumers in Respect of Contracts made by means of Distance Communication) Regulations 2001 as amended and the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013.
ALTERNATIVELY:
If any returns need to be made due to the above reasons please notify us with an email to info@haggardstowngc.ie noting your name, order number and item details before returning the package to the below address. Please note that cost for posting back a return is responsibility of the customer.
Return Delivery Address: Attention: Online Purchase Return, Haggardstown Garden Centre, Haynestown, Dundalk, Co. Louth A91 XW83
Refunds will only be made to the original credit or debit card of purchase.
CANCELLATION
If for any reason you would like to cancel an order this may be done by contacting our online support on info@haggardstowngc.ie. You will only be able to cancel orders up till 5pm on the day of order.
We reserve the right to debit your payment card for the delivery fees in respect of any late cancellations. If you cancel your payment for any reason or if your payment card should cease to be valid for whatever reason, you will nevertheless be bound to pay to the full purchase price, including all costs incurred by us relating to the recovery thereof. Without prejudice to any other rights or remedies in law, we reserve the right to cancel forthwith any sale and/or your registration in the event of your breach any of these Terms.
RISK AND OWNERSHIP
Risk in the products shall pass to you or your authorised representative on delivery. We will retain ownership in the products until goods have been signed for.